KindredTIMBER

From first sketch to the next refurbishment

Your project lead stays with you from the first design meeting to aftercare. Here's what happens at each stage, and what you get.

  1. 01

    Specify

    We match your designer's specification. If there isn't one yet, we write it with them from their drawings and references.

    You receiveA finish specification and timber schedule for every surface

  2. 02

    Quote and engineer

    We price the schedule and engineer each product to your drawings: sizes, profiles, junctions and fixings.

    You receiveAn itemised quote and product drawings for approval

  3. 03

    Sign-off

    We make master samples to the specification. You sign them, and so does each mill.

    You receiveSigned master samples

  4. 04

    Make

    We book production to your programme and check every batch against the signed samples at the mill.

    You receiveBatch records: colour, gloss and moisture

  5. 05

    Ship

    We pack by floor and stage, ship from the mill and deliver in the order you build.

    You receiveShipping schedule and spare boards

  6. 06

    Support

    We guide your installers during the build, then advise on care and refinishing and supply matching product for later stages and refurbishments.

    You receiveInstall guides, care guide and reorder codes

What we commit to

Specification

We don't substitute a species, grade or finish without your sign-off.

Programme

Shipments sequenced floor by floor to your build programme.

Accountability

One project lead and one warranty for all the timber, rather than one per product.